Privacy Policy

Our Privacy Commitment

At primalonexe, we respect your privacy and are committed to protecting your personal information in accordance with Australian Privacy Principles and applicable laws.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our consultation services.

Information We Collect

We may collect the following types of information:

• Contact information such as name, email address, and phone number
• Financial information relevant to our consultation services
• Technical data including IP address, browser type, and device information
• Usage data about how you interact with our website and services

How We Use Your Information

We use your information for the following purposes:

• Provide financial planning consultation services
• Communicate with you about our services and your account
• Improve our website functionality and user experience
• Comply with legal obligations and regulatory requirements
• Send you relevant information about our services (with your consent)

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Legal Basis:: We process your data on the basis of consent and legitimate business interests

Data Sharing and Disclosure

We may share your information in the following circumstances:

• With service providers who assist in delivering our services
• When required by law or to protect our legal rights
• With your explicit consent for specific purposes

Data Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Privacy Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information in certain circumstances
• Withdraw consent for processing where consent is the legal basis
• Lodge a complaint with the Australian Privacy Commissioner

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyze site usage.

View our Cookie Policy Cookie Policy

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by Australian law.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites.

Children's Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal information from minors.

Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Information

For privacy-related questions or to exercise your rights, please contact us: